Frequently Asked Questions

We offer monthly delivery options.

Just give us a call or send us a message. We're flexible — changes to your delivery schedule are easy to make and there's no fee for adjustments.

We schedule deliveries within a service window (typically AM or PM). We'll let you know your window in advance. Our drivers are local and reliable.

Not necessarily. Many customers choose a designated drop-off location (garage, porch, side door). Just let us know your preference.

We offer 3-gallon and 5-gallon returnable jugs. The 5-gallon size is the most popular for both homes and offices.

Yes. All our water jugs are made from BPA-free materials.

Store jugs in a cool, dry place out of direct sunlight. Avoid storing near chemicals or strong odors. Sealed jugs have a shelf life of approximately 6–12 months.

We offer freestanding hot/cold coolers, bottom-load coolers, and countertop models. See our Water Coolers page for current models and availability.

We do. If your rental cooler has any issues, contact us and we'll service or replace the unit at no additional charge.

Absolutely. We offer purchase options if you prefer to own your cooler outright.

No long-term contracts are required. We earn your business every delivery.

We accept all major credit cards, checks, and ACH bank transfers. Business accounts may also request monthly invoicing.

There are no setup fees. Delivery minimums, if applicable, will be discussed at the time of your quote.

In most cases, we can begin delivery the next day. We'll confirm your start date when setting up your account.

Absolutely. We make switching easy. We'll coordinate the transition and help you manage any existing equipment returns.